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Frequently Asked Questions
How does the magnetic attachment work?
The system uses powerful magnets to hold the lighting modules securely in the track. Once the track is powered, the modules automatically draw electricity through contact points.
Is the 48V system safe for home installation?
Yes, the 48V low-voltage design is much safer than traditional 110V/220V lighting, significantly reducing the risk of electric shock during handling or adjustment.
Can I dim these magnetic track lights?
Absolutely. Our magnetic track lights support various dimming protocols including 0-10V, Dali, and smart control systems like Zigbee or Bluetooth.
What is the lifespan of the LED chips?
We use high-quality Osram LED chips, which provide a working lifetime of up to 30,000 hours with a high CRI of over 90.
Can I change the light modules after installation?
Yes, that is the main advantage. You can pop out one module and snap in another (like moving from a spotlight to a floodlight) in seconds without any tools.
What warranty do you provide?
We provide a 3-year warranty on our magnetic track lighting system, covering the track, power supplies, and LED modules.